The new office normal: What occupiers want, and how managed offices help landlords deliver – David Rawlence comments in the Kitt report
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As part of the managed office series, the Kitt report delves into the evolution of managed offices, highlighting the factors fuelling their increased popularity, the barriers that continue to limit wider adoption, and the strategies landlords are employing to maximise their potential.
Estates Gazette have also mentioned the Kitt report in their recent article on managed offices to highlight this pivotal move by occupiers and landlords.
Managed offices have shifted from the periphery to the mainstream of landlord strategy, particularly in spaces under 10,000 sq ft. In central London, fully flexible workspace — managed solutions included — now makes up nearly 10% of the total market, compared to just 6% in 2019. This rise points to fundamental changes in how businesses occupy space and how real estate assets are managed and appraised.
Discussing how law firms are adopting streamlined contract structures that maintain legal robustness while enhancing clarity, David says: “By distilling the managed office arrangement into a concise, all-inclusive short-form lease, the landlord, tenant, and operator are parties to the short-form lease, which is an adaptation of the BPF short-form lease to include the operator’s managed services.”
The full report can be viewed on the Kitt website, where it was first published in June 2025.
